We work closely with our client, asking the right questions, learning the big picture, and agreeing on the most important goals they would like to achieve in the short term and long term.
We determine what actions our client wants their audience to take, and we discuss any barriers that might prevent that action from occurring.
It is imperative that we communicate what the target audience will gain from a client’s offering. Why is their product or service better than that of the competition? Do we need to improve their standing?
Aside from identifying the obvious demographics, we compile research and trends to fully understand the psychology behind an audience’s behavior. We explore ways to penetrate their minds, educate them, and convince them to try a new solution.
We do our homework. We visit competitors’ locations when possible, look at their shelf space, evaluate their online presence, determine their approximate spend, and collect as much material as we can to determine how to best set our client apart.
This sometimes feels like the elephant in the room, but the reality is establishing a budget will dictate how much we can achieve in a given period of time. A well-targeted campaign taking all factors into consideration will accomplish optimum results.
We brainstorm as creatives, as parents, as community members, and as humans with unique experiences and backgrounds to determine the overarching theme, and any supporting points so we can craft a succinct message that can be told and retold across various platforms.
We assess and identify all vehicles for delivery, and determine the best methods to reach the audience. We decide which types of marketing materials we should begin to develop, and we create a calendar of milestone dates and action items to ensure all deadlines are met.
We start with rough drafts to give our client an idea of how each project will take shape. We then narrow down all the basic graphic design elements including colors, fonts, and photography. And we decide on the best tone to take when writing copy so our client’s voice is conveyed in the manner they wish to be heard.
At times, we will develop variations of a campaign to test which version yields the best results. When a client asks us why test, we respond why not? If they are investing in a long-term marketing campaign, why not see what works best and execute based on success.
Here is where we tie all the integrated elements together. We secure final approvals while taking great care to ensure absolute quality. We partner with a select group of trusted outside resources, including local printers, who consistently help us meet promised deadlines.
Today’s sophisticated client expects measurable results. From Google AdWords to landing page conversions, we constantly evaluate the effectiveness of our efforts and use that information to make adjustments if needed.
There is never just one right approach when it comes to marketing, and sometimes you have to adjust as you go along. However, by working closely with our clients and sticking to a streamlined process, we’ve helped to achieve measured success . . . campaign after campaign after campaign.